Q&A Helpdesk
Welcome to Our Help Center
Get Quick, Clear, and Reliable Answers to Common Questions About Our Verification Services.
We specialize in comprehensive verification and audit solutions. Our core services include Background Verification (identity, criminal record, employment, education, address, and credit checks), Additional Audit Checks (drug testing, reference checks, social media screening, AI-powered face match verification), Doorstep KYC & ReKYC, and On-Site Verification services.
Our process combines advanced technology with on-ground expertise. We verify identities through government-issued documents, conduct criminal and employment history checks, and use real-time data reporting for on-site verifications. This dual approach ensures a 99% accuracy rate.
Our services are trusted by a diverse range of industries, including BFSI, healthcare, HR and recruitment, real estate, and more. Our solutions are tailored to meet the unique compliance and verification needs of each sector.
Typically, we require a government-issued ID (such as Aadhar, PAN, or Passport), educational certificates, employment records, and proof of address. Additional documents may be needed based on your industry requirements.
General Q&A
frequently asked questions
At Quick Runners Solutions Pvt. Ltd., we are committed to providing you with fast, reliable, and secure verification services. Below you’ll find answers to frequently asked questions, categorized by topic. If you still have questions, please don’t hesitate to
call us now!
Mobile: +91 8700372346
Find answers to your questions
Depending on the complexity, our standard background checks are completed within 24-48 hours. For more detailed investigations, the process may take slightly longer, but we always strive for the fastest turnaround without compromising accuracy.
We use state-of-the-art encryption and secure servers (SSL certified) to protect your data. Our processes are compliant with industry regulations, and access is strictly limited to authorized personnel.
Our Additional Audit Checks include drug testing, reference checks, social media screening, and AI-powered face match verification. These services provide an extra layer of security and help ensure complete transparency.
Our experienced team of auditors and verification specialists carry out these checks using a combination of automated tools and manual processes to ensure thoroughness.
Our trained field agents visit your location to collect and verify KYC documents in real time. This includes capturing live images, verifying documents, and completing biometric checks—all conducted in a secure, paperless, efficient, accurate, and seamless process.
If any discrepancies or invalid documents are detected during our verification process, we will notify you immediately with detailed findings and suggest the next steps to rectify the issue.
We have a dedicated support team available. Please reach out via our Contact Us page, or call us at +91 88268 21947 for immediate assistance
Updates can be made by contacting our customer support team. We will guide you through the process to ensure that your records are accurate and up-to-date.
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