Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of our services and platform. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. Definitions

• “Company,” “we,” “us,” or “our” refers to the service provider offering delivery and logistics services.
• “User,” “you,” or “your” refers to any individual or entity that accesses or uses our services.
• “Service” refers to the delivery, logistics, or other related services provided by us.

2. Use of Service

• You must be at least 18 years old to access and use our services. If you are under 18, you must have permission from a parent or guardian to use our services.
• You agree to use our services solely for lawful purposes. Any use of our platform or services for fraudulent, unlawful, or malicious activities is prohibited.
• We reserve the right to limit or restrict access to any user who violates these Terms or engages in activities detrimental to our platform.

3. Account Registration

• In order to access certain features, you may need to create an account with us. You are responsible for ensuring the confidentiality and security of your account credentials.
• When creating an account, you must provide accurate, complete, and up-to-date information. You agree to promptly update your information as necessary to maintain its accuracy.
• We are not liable for any loss or damage resulting from unauthorized access to your account caused by your failure to keep your login credentials secure.

4. Service Terms

• We provide a range of services including delivery and logistics, as described in detail on our platform.
• We reserve the right to modify, suspend, or discontinue any service, either in part or entirely, at any time, without prior notice. We will not be held liable for any disruption in service due to these changes.
• Estimated delivery times are provided for convenience and are subject to change. Delays may occur due to factors outside of our control.

5. Payments and Fees

• Payments for services must be made using the payment methods accepted on our platform. We may offer various methods including credit cards, online payment processors, or other forms as listed.
• Service fees may vary depending on the type of service requested, the distance, or any other applicable factors.
• We reserve the right to change pricing or introduce new charges at any time. Such changes will be effective once published.

6. Cancellations and Refunds

• Cancellation policies vary depending on the service you have booked. Specific cancellation terms will be provided during the booking process.
• Refund eligibility is governed by our refund policy, which is made available on our platform. Refunds are processed according to the conditions of the service booked.
• We are not responsible for delays or issues caused by circumstances beyond our control, including but not limited to severe weather, traffic, or other unforeseen events.

7. Liability Disclaimer

• We are not responsible for any loss, damage, or delay that arises from factors outside our reasonable control, including accidents, natural disasters, or other circumstances that prevent us from fulfilling our services as expected.
• We do not guarantee that our services will be uninterrupted or error-free. While we strive to provide reliable service, occasional issues may occur.
• Our liability for any service-related issue is limited to the amount you paid for that specific service. We are not liable for indirect, incidental, or consequential damages.

8. Intellectual Property

• All content on our platform, including but not limited to text, images, graphics, logos, and other media, is the property of the Company and is protected by copyright, trademark, and other intellectual property laws.
• You are not permitted to reproduce, distribute, or otherwise use any content from our platform without prior written permission from us.

9. Privacy Policy

• By using our platform, you agree to the terms outlined in our Privacy Policy. The Privacy Policy explains how we collect, use, and protect your personal data, and is an integral part of these Terms.

10. Third-Party Links

• Our platform may contain links to third-party websites or services. We do not endorse, control, or assume responsibility for the content, privacy practices, or actions of these external sites.
• It is recommended that you review the privacy policies and terms of use of any third-party sites you visit.

11. Termination

• We reserve the right to suspend or terminate your access to our platform and services at any time, without prior notice, if you breach these Terms or engage in inappropriate activities that may affect our platform’s functionality or integrity.

12. Changes to Terms

• We may revise or update these Terms at any time, and the revised Terms will take effect upon posting on our platform. We encourage you to regularly review these Terms for any changes.
• Your continued use of our services after updates have been made constitutes your acceptance of the revised Terms.

13. Governing Law

• These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes arising under or related to these Terms will be subject to the jurisdiction of the courts located in [Insert Location].

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.